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Grondeo vs dashboards

Dashboards show the current state. Grondeo shows the sequence that changed it.

Activity feed

What changed?

  1. Zendesk

    Support spike

  2. GitHub

    Pull request merged

  3. Stripe

    Subscription cancelled

  4. Linear

    Issue reopened

Situation

Where scattered context starts costing time

Dashboards can show metrics and status, but they often do not explain the chain of events that led there.

Change

What the team does differently

Use dashboards for current health. Use Grondeo for the cross-tool event history that explains what changed.

Before

  • See a metric move without the surrounding events.
  • Open several tools to explain the change.
  • Lose the order of product activity.

After

  • Read the sequence behind the current state.
  • Connect metrics to product, support, billing, and agent events.
  • Prepare for reviews with better context.
Best fit

Difference

Dashboards show state. Timelines show movement.

01

Sequence

Sequence becomes easier to review when GitHub, Linear, Stripe, Zendesk activity sits in the same product timeline.

02

Context

Context becomes easier to review when GitHub, Linear, Stripe, Zendesk activity sits in the same product timeline.

03

Event history

Event history becomes easier to review when GitHub, Linear, Stripe, Zendesk activity sits in the same product timeline.

04

Review flow

Review flow becomes easier to review when GitHub, Linear, Stripe, Zendesk activity sits in the same product timeline.

Review checklist

What to inspect first

Use these examples as the first pass when a teammate asks what changed and which system recorded it.

Today

5 events

  1. 10m agoZendesk

    Support spike

    Zendesk
  2. 2h agoGitHub

    Pull request merged

    GitHub
  3. 4h agoStripe

    Subscription cancelled

    Stripe
  4. YesterdayLinear

    Issue reopened

    Linear
  5. 2d agoAPIs

    Agent action completed

    APIs
Integrations

Sources used in this workflow

Highlighted integrations appear in the example activity feed above. Muted integrations are available in Grondeo, but not used in this page's workflow example.

GitHubIn this workflowLinearIn this workflowStripeIn this workflowZendeskIn this workflowGranolaAPIsIn this workflowWebhooks
Questions

What teams usually ask

Does Grondeo replace dashboards?

No. It complements dashboards by showing the activity timeline behind product changes.

When should a team use Grondeo instead?

Use Grondeo when the question is not only what is happening now, but what changed before this moment.

Next

Nearby paths