Legal
The terms that govern access to and use of Grondeo.
These Terms and Conditions govern your access to and use of Grondeo, a web application that allows users to connect APIs, webhooks, and third-party tools into a unified activity feed.
By creating an account or using Grondeo, you agree to these Terms. If you do not agree, you may not use the service.
Grondeo helps users collect, view, search, filter, and review activity from connected sources. The service may include integrations, custom endpoints, API access, activity history, search, filtering, source management, and related features.
We may modify, improve, suspend, or discontinue parts of the service at any time.
You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.
You agree to provide accurate account information and keep it up to date. You must notify us promptly if you believe your account has been compromised.
You agree not to:
We may suspend or terminate access if we believe your use violates these Terms or creates risk for us, other users, or the service.
You may connect third-party tools, APIs, and webhooks to Grondeo. You are responsible for the sources you connect and the data you send to the service.
You represent that you have all necessary rights, permissions, and authority to connect those sources and allow Grondeo to process the data.
You retain ownership of your data. By using Grondeo, you grant us a limited right to process your data as needed to provide, secure, support, and improve the service.
We may use data processed through Grondeo for internal purposes only, including:
We do not sell your data. We do not use your data for third-party advertising.
Some features may require a paid subscription. Prices, limits, and included features are described on our pricing page or in your order confirmation.
By purchasing a paid plan, you authorize us or our payment processor to charge applicable fees and taxes. Subscription fees are billed in advance and may renew automatically unless cancelled.
You are responsible for cancelling your subscription before renewal if you do not want to be charged for the next billing period.
We may offer free plans, free trials, or promotional access. We may change or discontinue free plans or trials at any time.
Free plans may include limits on connected sources, event volume, retention, API access, custom integrations, or other features.
Unless otherwise required by law or expressly stated in writing, payments are non-refundable. We may provide refunds or credits at our discretion.
Your use of Grondeo may be subject to limits, including:
If you exceed plan limits, we may restrict usage, pause syncing, require an upgrade, or take other reasonable steps to protect the service.
Grondeo may integrate with third-party services. We are not responsible for third-party services, their availability, their data practices, or changes to their APIs.
Your use of third-party services is governed by their own terms and policies. We are not liable for issues caused by third-party tools, outages, API changes, permission changes, or data provided by those services.
Grondeo, including its software, design, branding, interface, documentation, and related materials, is owned by Grondeo or its licensors.
These Terms do not grant you ownership of Grondeo or any intellectual property rights in the service.
You may not copy, modify, distribute, sell, lease, or create derivative works based on Grondeo unless we give you written permission.
If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation. We may use feedback to improve Grondeo or develop new features.
During your use of Grondeo, you may access non-public information about the service, including product plans, technical details, pricing arrangements, or private communications.
You agree not to disclose confidential information unless required by law or authorized by us in writing.
We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free operation. The service may be unavailable due to maintenance, upgrades, outages, security issues, third-party service failures, or events beyond our control.
We may offer beta, experimental, or early-access features. These features may be incomplete, unstable, or changed without notice. We provide beta features as is and may discontinue them at any time.
You may stop using Grondeo at any time. You may also delete your account, where supported.
We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, your use creates risk for the service or other users, we are required to do so by law, or we discontinue the service.
After termination, your right to use Grondeo ends. Certain sections of these Terms will continue to apply, including intellectual property, payment obligations, disclaimers, limitations of liability, and dispute provisions.
Grondeo is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the service will be uninterrupted, secure, accurate, complete, or error-free.
To the fullest extent permitted by law, Grondeo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill.
To the fullest extent permitted by law, our total liability for any claim related to the service will not exceed the amount you paid to us for the service in the three months before the claim arose, or $100 if you have not paid us.
You agree to defend, indemnify, and hold harmless Grondeo, its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your use of Grondeo, your violation of these Terms, your connected sources or customer data, or your violation of law or third-party rights.
We may update these Terms from time to time. If we make material changes, we will provide notice through the product, by email, or by updating the effective date above.
Your continued use of Grondeo after changes become effective means you accept the updated Terms.
These Terms are governed by the laws of [Province/State/Country], without regard to conflict of law principles.
Any disputes will be resolved in the courts located in [City, Province/State/Country], unless applicable law requires otherwise.
For questions about these Terms, contact Grondeo at support@grondeo.com.