Agent / workflow
The agent name, automation name, or workflow that produced the activity.
Template
AI Agent Activity Log Template
Download the CSV or copy the fields to record what an agent attempted, which systems it touched, what changed, how the result was verified, and who reviews it next.Checklist
Capture the context humans need later
- Record the agent, workflow, owner, and run time.
- List every tool or system the agent touched.
- Describe the action in language a teammate can review.
- Link affected issues, pull requests, tickets, accounts, or records.
- Mark the outcome, follow-up owner, and review status.
- Record how a human or system verified the claimed outcome.
- Include useful identifiers in the action summary so you can search for them later.
Fields
The minimum useful record
Action summary
One plain-language sentence explaining the action the workflow recorded.
Systems touched
Tools, APIs, databases, tickets, issues, repositories, accounts, or records affected by the run.
Outcome
What changed, what completed, what failed, or what needs human review next.
Verification
An independent check that confirms the intended result beyond the tool call’s technical success.
Related context
Links to GitHub, Linear, Zendesk, Stripe, Granola notes, internal records, or follow-up work.
Reviewer
The human owner who checked the result or still needs to review it.
Copyable template
Start with a record your team can use today
Keep one entry for every meaningful agent action. Record the business outcome separately from the technical result of a tool call.
Timestamp: Agent / workflow: Human owner: Action summary: Systems touched: Records changed: Outcome: completed | failed | needs review Verification: Related links: Follow-up owner: Review status: pending | approved | rejected Notes:
Completed event
Show the action, evidence, and unresolved decision
This event separates what the agent did from what a human still needs to confirm. Replace the identifiers and links before using it.
Timestamp: 2026-09-04 14:30 UTC Agent / workflow: Support triage agent Human owner: Jordan Lee Action summary: Summarized an escalated ticket and created product follow-up Systems touched: Zendesk, Linear Records changed: Ticket 1842, Issue ENG-427 Outcome: needs review Verification: Confirm the issue matches the customer report Related links: Ticket 1842, Issue ENG-427 Follow-up owner: Jordan Lee Review status: pending Notes: Customer impact has not yet been confirmed
Structured event
Send an action through the Agent REST API
This illustrative request body follows the agent action format. Check the REST guide for required fields, related links, follow-ups, and validation before sending it. Creating an agent requires Starter or Pro.
{
"idempotencyKey": "support-review-42",
"verb": "reviewed",
"type": "support_follow_up",
"title": "Reviewed escalated customer issue",
"description": "Compared the ticket with recent product activity.",
"status": "completed",
"outcome": "Recorded the review and identified a follow-up.",
"occurredAt": "2026-09-04T14:30:00Z",
"agentRunId": "support-review-42"
}Live version
Bring your workflow events into the feed
Use the template to decide what a person will need to review. A named agent on Starter or Pro can record its work through MCP or REST; Pro custom sources remain available for other event ingestion workflows.